Frequently Asked Questions

Grant applications are by invitation only.

If invited to apply, a link to the online application form will be emailed to you.

If you are having trouble accessing the online application or reporting forms, please review our FAQs below before you contact us at fdnsvcs.ga@truist.com.

General FAQs

How do I create an online account?

If an invitation to apply was received, click on the link supplied to you to “Start an Application”. Enter your email address (or the email address you wish to have assigned to this account) and sign in. If a Blackbaud account doesn’t already exist, click on the “Create account” link. You will be asked to confirm your email address and create a password. Please add noreply@yourcause.comto your e-mail address book (or friendly senders) to ensure that messages arrive in your inbox.

PLEASE NOTE: The Primary Contact’s email on the submitted grant request, if approved, is the same account to which any correspondence about this grant will be sent and any future reports will be linked.

Can I get a copy of the online application form?

You can download a PDF template of the application to preview all the questions and attachments.

Once the application has been submitted, the applicant/user is able to click on “View all my applications”. Select the desired online application form and then click on the “Download” icon located in the top right-hand corner of the My Application page.

Can I start the application now and finish later?

Yes, you can start an application and choose to finish it at another time. The system continuously saves the application as a working draft. When you are ready to continue entering information, go to this link: https://bbgmapply.yourcausegrants.com/apply/applications. You will be asked to enter your account email address and password before being able to access your saved application.

I am unable to start/return to an application because the grant cycle has ended?

An application is tied to the grant cycle it was created in. If the deadline passes, that application draft is voided when that cycle ends.

What if I click on “start application” and it says it is not open?

The online application typically opens when the invitations for that year go out. If you have been invited this year and are having trouble accessing the online application template, please contact fdnsvcs.ga@truist.com.

How do I return to an incomplete application that I saved, but have not yet submitted?

You may return to an incomplete application by going to: https://bbgmapply.yourcausegrants.com/apply/applications You will be asked to enter your account email address and password before being able to re-access your application.

Where do I send my online proposal?

Once the online application is completed, you will need to click the “Submit” button at the bottom of the application to submit your application electronically. Once your application has been submitted, a confirmation e-mail will be sent to the e-mail address that you used to create your online grant application account. Please add noreply@yourcause.com to your e-mail address book (or friendly senders) to ensure that messages arrive in your inbox.

May I send the application by mail, email or by hand delivery?

All applications must be submitted online. Please do not mail or email any grant requests.

Is my internet browser compatible?

The online grant application should be compatible with any browser. (Microsoft Edge, Mozilla Firefox, Safari and Google Chrome)

NOTE: You may need to delete your browser history and cache, if applicable.

What if I forget my Account Login password?

You may reset your password by visiting https://apply.yourcausegrants.com/apply/auth/signin. Enter your email address, and press "Continue". On the next page, click on "Forgot Password".

What if my Account Login information is lost?

Reporting FAQs

I have clicked the link emailed to me to complete a Grant Acknowledgement Form and/or Grant Report but when I log in, I do not see the form. What should I do?

Ensure that the email address used to access the online account is the same one used to submit the original grant request. The Grant Acknowledgment Form and/or Grant Report is linked to that account.

If you no longer have access to that account, please email fdnsvcs.ga@truist.com. NOTE: A report may be re-assigned to a different user for completion if needed.

I am logged in to the correct account, but I still do not see the form. What now?

If a form is not shown, it may not yet be published*, already submitted or assigned to another account for completion. Please email the foundation at fdnsvcs.ga@truist.com and we can assist you including reassigning the grant and related reports to another account.

*NOTE: Reports are typically published 60 days prior to the deadline.

May I send the Grant Acknowledgement Form and/or Grant Report by mail, email, or hand delivery?

All reports must be submitted online. Please do not mail or email any grant reports. Please comply with the grant terms and complete online reports by the deadline as requested.

Is my internet browser compatible?

The online grant report should be compatible with any browser. (Microsoft Edge, Mozilla Firefox, Safari and Google Chrome)

NOTE: You may need to delete your browser history and cache, if applicable.

What if I forget my Account Login password?

You may reset your password by visiting https://apply.yourcausegrants.com/apply/auth/signin. Enter your email address, and press "Continue". On the next page, click on "Forgot Password".

What if my Account Login information is lost?

Please email the foundation at fdnsvcs.ga@truist.com.

Looking for more information?

Please direct all questions and correspondence to our corporate trustee, Truist Bank

Contact us